Privacy Policy

Last updated: 15th January 2026

Introduction

Uplixes Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uplixes.top or use our services. The data we collect helps us provide better services and improve your experience with our operations consulting solutions.

Data Collection

We collect several types of information from and about users of our website and services. The data we collect includes personal information that you voluntarily provide to us and information automatically collected when you use our website.

Personal Information You Provide

• Contact information (name, email address, phone number, postal address)
• Company information (company name, job title, industry)
• Communication preferences and marketing consents
• Information provided in contact forms, enquiry forms, or other communications
• Professional information relevant to our consulting services

Automatically Collected Information

• Browser and device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, click patterns)
• Referral information (how you found our website)
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our operations consulting services. How we use your data depends on the legal basis for processing and includes the following purposes:

• To respond to your enquiries and provide information about our services
• To deliver consulting services and manage client relationships
• To send marketing communications (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legitimate interests
• To analyse website usage and optimise our digital presence
• To prevent fraud and ensure the security of our systems

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide consulting services and fulfil contractual obligations
• Legitimate Interest: For business development, website analytics, and security
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

• With trusted service providers who assist in our business operations (subject to confidentiality agreements)
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transfer, merger, or acquisition (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention periods vary depending on the type of information and the purpose for which it was collected. Generally, we retain client data for the duration of our business relationship plus seven years for legal and regulatory compliance. Marketing data is retained until you withdraw consent or we determine it is no longer relevant. Website analytics data is typically retained for 26 months.

Your Rights

Under data protection law, particularly GDPR, you have several rights regarding your personal data. These rights include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, though this may be extended in complex cases.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, regular security assessments, and staff training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in Ireland, your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please get in touch using the following contact information:

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with data protection law. In Ireland, you can contact the Data Protection Commission at www.dataprotection.ie.